Privacy Policy for 3D2HOLO

1. Information We Collect

a. Account and contact information. When you sign up, sign in, request a password reset, or contact us, we may collect information such as your email address, name, login credentials, verification codes, and related account identifiers.

b. Payment and purchase information. When you buy a subscription or AI credits, we process order-related information such as your account identifier, purchased product type, purchase status, and transaction details returned by our payment processor. We do not state here that we store full card or wallet credentials directly in this frontend application.

c. Content you upload or generate. When you use the generator tools, we may process files and images you upload, generated outputs, render settings, AI task identifiers, and related technical metadata needed to run the service.

d. Technical, cookie, and usage information. We use cookies, local storage, and similar browser storage to remember language preferences, cookie consent choices, tool settings, login and session state, and optional analytics or performance preferences. We may also receive technical data such as browser information, general location inferred from IP-based country headers, and basic usage events needed to operate and improve the service.

2. How We Use Information

We use collected information to:

• create and maintain your account;
• authenticate sign-in attempts, including email-password and Google sign-in flows;
• send verification codes, password reset messages, and service-related communications;
• process purchases, subscriptions, renewals, credits, and payment confirmations;
• run image generation, rendering, interlacing, exports, and related processing tasks;
• store and retrieve tool preferences, locale selections, and cookie choices;
• measure service performance, reliability, and usage when optional analytics settings allow it; and
• protect the service against fraud, abuse, unauthorized access, and technical failures.

3. How We Share Information

We do not describe this service as sharing data with no third parties. Instead, we may share relevant information with service providers that help us operate 3D2HOLO, including providers that support authentication, payment processing, hosting, object storage, email delivery, security, and optional analytics or performance monitoring.

For example, information may be shared as needed to support Google sign-in, process payments through PayPal-related checkout flows, upload source files to storage used for AI processing, and maintain authenticated sessions. We may also share information when required by law, to enforce our Terms, or to protect the rights, security, and integrity of 3D2HOLO and its users.

4. Cookies and Similar Technologies

3D2HOLO uses strictly necessary cookies and similar storage for core functions such as login state, language selection, tool continuity, and remembering your cookie preferences. We also offer optional analytics and performance-related settings through our cookie controls.

You can manage optional cookie settings through the site's cookie controls. If you disable optional cookies, some measurement and optimization features may not operate, but core service functions should still be available.

5. Data Storage and Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Information may be stored in browser-based storage, authentication session systems, our backend services, and service providers that support file uploads, payments, communications, and infrastructure operations.

6. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain accounts, process transactions, support active workflows, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the purpose for which it was collected.

7. Children's Privacy

3D2HOLO is not intended for children who are not legally permitted to use the service under applicable law. If you believe a child has provided personal information to us inappropriately, please contact us and we will review the request and take appropriate action.

8. Your Choices

You may choose whether to use optional analytics cookies through our cookie settings. You may also stop using the service, manage certain account details, or contact us about account-related requests. If you use Google sign-in or a payment service, your use of those services is also governed by the privacy terms of the relevant provider.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above. Continued use of 3D2HOLO after the updated policy takes effect indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the data we handle, please contact us at 3d2holo@gmail.com.